Journal Express, Knoxville, IA

Community News Network

November 30, 2012

Alliant Energy warns small business customers of utility scam

CEDAR RAPIDS — Interstate Power and Light Company, an Alliant Energy company, is warning small business customers about a recent utility scam.

The scam artists claim to be representatives of Alliant Energy. The scam involves calling small business customers and claiming that the customer is past due on their Alliant Energy bill. Customers are asked to pay their past due utility bill by providing their credit card information. The scam artists claim that if the customer refuses to provide the information, the customer’s electric service will be disconnected.

Scam artists may also attempt to convince unsuspecting customers that they can also make a utility payment by providing their bank routing numbers and account information.

Currently, the scam artists’ calls are coming from an area code that is not located in Iowa, Minnesota or Wisconsin.

Alliant Energy reminds customers of the following information when contacted about payment of their utility bills:

  • Customers should only use authorized methods and legitimate banking information to pay their bills.
  • Credit card numbers and any personal information should not be provided to suspicious callers.
  • If asked for this type of information, customers are advised to end the conversation and call Alliant Energy at 1-800-ALLIANT (255-4268) for assistance.
  • Customer service representatives can confirm whether the call was from Alliant Energy and can confirm a bill payment, service work or an appointment at a customer’s home or business.
  • Alliant Energy representatives may contact customers to make arrangements on their accounts if accounts are past due. However, company representatives would not ask for customers to provide credit card or bank account information over the phone or through email.
  • If a customer receives a suspicious call or other type of unusual contact, local law enforcement should be called immediately.

1
Text Only
Community News Network
  • Smartphone kill switches are coming

    Smartphones need kill switches. It's a relatively easy solution to the pricey (and irritating) problem of smartphone theft. But who would have thought that the big carriers would team up with Apple, Google, Microsoft, Nokia, Samsung and lots of other manufacturers to voluntarily begin adding the technology by July 2015? The cooperative spirit! It makes so much sense!

    April 18, 2014

  • Why do wolves howl?

    Of all the myths that dog the wolf, none is more widely accepted than the idea that wolves howl at the moon. Images of wolves with their heads upturned, singing at the night sky, are as unquestioned as a goldfish's three-second memory or a dog's color-blindness (both also myths).

    April 18, 2014

  • Biggest student loan profits come from grad students

    This week, the Congressional Budget Office projected that the federal government would earn roughly $127 billion from student lending during the next 10 years.

    April 18, 2014

  • quake.jpg Pennsylvania won’t take action following Ohio ruling on quakes, fracking

    Pennsylvania officials plan no action despite new Ohio rules on drilling that affect a seismically active area near the state line.

    April 18, 2014 1 Photo

  • VIDEO: Boston bomb scare defendant appears in court

    The man accused of carrying a backpack containing a rice cooker near the Boston Marathon finish line on the anniversary of the bombings was arraigned Wednesday. He's being held on $100,000 bail.

    April 17, 2014

  • Consumer spending on health care jumps as Affordable Care Act takes hold

    Nancy Beigel has known since September that she would need hernia surgery. She couldn't afford it on her $11,000 yearly income until she became eligible for Medicaid in January through President Barack Obama's signature health care law.

    April 17, 2014

  • The case for separate beds

    The other night I slept on a twin bed in the guest room of the house I share with my husband and our two kids.
    It was the best night's sleep I've had in years.

    April 17, 2014

  • Raw oysters spike U.S. rise in bacterial infections, CDC reports

    Raw oysters, so good with hot sauce, increasingly can carry something even more unsettling to the stomach: A bacteria linked to vomiting, diarrhea and pain.

    April 17, 2014

  • To sleep well, you may need to adjust what you eat and when

    Sleep.  Oh, to sleep.  A good night's sleep is often a struggle for more than half of American adults.  And for occasional insomnia, there are good reasons to avoid using medications, whether over-the-counter or prescription.

    April 16, 2014

  • Doctors to rate cost effectiveness of expensive cancer drugs

    The world's largest organization of cancer doctors plans to rate the cost effectiveness of expensive oncology drugs, and will urge physicians to use the ratings to discuss the costs with their patients.

    April 16, 2014

Features
AP Video
Hundreds Gather for Denver Pot Rally on Easter Ocean Drones Making Waves in Research World Breakfast Foods Are Getting Pricier Raw: Crowds Rally at '420' Celebration in Denver Marathoners Celebrate Easter With Tradition Raw: Obamas Attend Easter Service Raw: Easter Morning Delivery for Space Station Ceremony Marks 19th Anniversary of OKC Bombing Raw: Fire Destroys 3 N.J. Beachfront Homes Raw: Space X Launches to Space Station Man Charged in Kansas City Highway Shootings Obama Awards Navy Football Trophy Ceremony at MIT Remembers One of Boston's Finest Raw: Students Hurt in Colo. School Bus Crash Raw: Church Tries for Record With Chalk Jesus Police Arrest Suspect in Highway Shootings Drought Concerns May Hurt Lake Tourism Vermont Goat Meat Gives Refugees Taste of Home Calif. Investigators Re-construct Fatal Bus Cras Appellate Court Hears Okla. Gay Marriage Case
Facebook
Hyperlocal Search
Premier Guide
Find a business

Walking Fingers
Maps, Menus, Store hours, Coupons, and more...
Premier Guide
Poll

Which service of the Knoxville Chamber of Commerce do you believe is most beneficial for its membership?

Events
Legislative lobbying
Promotional material publication
Educational programs for the community
Other
     View Results