Journal Express, Knoxville, IA

Community News Network

November 30, 2012

Alliant Energy warns small business customers of utility scam

CEDAR RAPIDS — Interstate Power and Light Company, an Alliant Energy company, is warning small business customers about a recent utility scam.

The scam artists claim to be representatives of Alliant Energy. The scam involves calling small business customers and claiming that the customer is past due on their Alliant Energy bill. Customers are asked to pay their past due utility bill by providing their credit card information. The scam artists claim that if the customer refuses to provide the information, the customer’s electric service will be disconnected.

Scam artists may also attempt to convince unsuspecting customers that they can also make a utility payment by providing their bank routing numbers and account information.

Currently, the scam artists’ calls are coming from an area code that is not located in Iowa, Minnesota or Wisconsin.

Alliant Energy reminds customers of the following information when contacted about payment of their utility bills:

  • Customers should only use authorized methods and legitimate banking information to pay their bills.
  • Credit card numbers and any personal information should not be provided to suspicious callers.
  • If asked for this type of information, customers are advised to end the conversation and call Alliant Energy at 1-800-ALLIANT (255-4268) for assistance.
  • Customer service representatives can confirm whether the call was from Alliant Energy and can confirm a bill payment, service work or an appointment at a customer’s home or business.
  • Alliant Energy representatives may contact customers to make arrangements on their accounts if accounts are past due. However, company representatives would not ask for customers to provide credit card or bank account information over the phone or through email.
  • If a customer receives a suspicious call or other type of unusual contact, local law enforcement should be called immediately.

1
Text Only
Community News Network
  • Affirmative action ruling challenges colleges seeking diversity

    The U.S. Supreme Court's support of Michigan's ban on race-based affirmative action in university admissions may spur colleges to find new ways to achieve diversity without using racial preferences.

    April 23, 2014

  • A 'wearable robot' helps her walk again

    Science is about facts, numbers, laws and formulas. To be really good at it, you need to spend a lot of time in school. But science is also about something more: dreaming big and helping people.

    April 23, 2014

  • Cuba is running out of condoms

    The newest item on Cuba's list of dwindling commodities is condoms, which are now reportedly in short supply. In response, the Cuban government has approved the sale of expired condoms.

    April 23, 2014

  • The waffle taco's biggest enemy isn't McDonald's. It's consumer habits.

    Gesturing to Taco Bell, Thompson said McDonald's had "not seen an impact relative to the most recent competitor that entered the [breakfast] space," and that new competition would only make McDonald's pursue breakfast more aggressively.

    April 23, 2014

  • Screen Shot 2014-04-22 at 4.42.47 PM.png VIDEO: Leopard attacks crowd in India

    A leopard caused panic in the city of Chandrapur when it sprung from the roof of a house and charged at rescue workers.

    April 22, 2014 1 Photo

  • The top 12 government programs ever

    Which federal programs and policies succeed in being cost-effective and targeting those who need them most? These two tests are obvious: After all, why would we spend taxpayers' money on a program that isn't worth what it costs or helps those who do not need help?

    April 22, 2014

  • In cuffs... 'Warlock' in West Virginia accused of sexual assault

    Police in West Virginia say a man claiming to be a “warlock” used promises of magical spells to lure children into committing sexual acts with him.

    April 22, 2014 1 Photo

  • Cats outsmart the researchers

    I knew a lot had been written about dogs, and I assumed there must be at least a handful of studies on cats. But after weeks of scouring the scientific world for someone - anyone - who studied how cats think, all I was left with was this statement, laughed over the phone to me by one of the world's top animal cognition experts, a Hungarian scientist named Ádám Miklósi.

    April 22, 2014

  • McCain 1 House Republicans are more active on Twitter than Democrats

    Your representative in the House is almost certainly on Twitter. Your senator definitely is. But how are they using the social network? Are Democrats more active than Republicans, or vice versa? Who has the most followers on the Hill?

    April 22, 2014 1 Photo

  • Do your genes make you procrastinate?

    Procrastinators, in my experience, like nothing better than explaining away their procrastination: General busyness, fear of failure, and simple laziness are just a handful of the excuses and theories often tossed around. Now researchers from the University of Colorado Boulder have added another option to the list: genetics.

    April 21, 2014